At Dgesting Solution, customer satisfaction is our priority. However, due to the nature of digital services, refunds are subject to the following conditions:

1. Eligibility for Refund

• Refund requests must be made within 7 days of purchase.

• Refunds are only applicable if services have not been fully delivered or if there is a technical fault on our end.

• Proof of purchase and order details must be provided when requesting a refund.

2. Non-Refundable Services

• Completed digital services such as social media posts, blogs, designs, or campaigns are non-refundable once delivered.

• Subscription services are non-refundable once the billing cycle has started.

• Custom packages and enterprise-level projects are non-refundable due to the personalized work involved.

3. Refund Process

• In the event of duplicate payments or technical errors, we will process a full refund within 7–10 business days.

• Approved refunds will be returned via the same payment method originally used.

4. Cancellations

• Clients may cancel subscription services at any time before the renewal date to avoid additional charges.

• Cancellation requests must be submitted via email or through official customer support channels.